8xk Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 8xk ("we", "us", "our") collects, uses, stores, and discloses personal information about individuals ("you", "your") who access or use the 8xk platform at https://8xk.lat. This Policy forms part of the agreement between you and 8xk and should be read alongside our Terms and Conditions.

By registering an account with 8xk or by continuing to use the platform, you acknowledge that you have read and understood this Policy and you consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not use the 8xk platform.

Information We Collect

8xk collects personal data in two ways: information you provide directly to us, and information we collect automatically when you use the platform. Categories of personal data we collect directly from you include:

• Registration data: your full name, date of birth, Bangladesh mobile number, chosen username, and password created at the time of account setup. This is required to open and maintain your 8xk account.
• Identity verification (KYC) documents: government-issued photo ID, proof of address, and proof of ownership of the payment method used. KYC documents are collected to comply with age-verification and anti-money-laundering obligations.
• Financial data: transaction records including deposit and withdrawal amounts, payment method references (e.g., bKash wallet number, Nagad number, bank account details), and transaction timestamps. Full payment credentials are never stored directly by 8xk.
• Communication data: records of your interactions with 8xk customer support, including chat logs and email correspondence, retained to resolve disputes and ensure service quality.
• Gaming data: your betting history, game session logs, win and loss records, bonus usage, wagering activity, and responsible gaming tool settings such as deposit limits and self-exclusion status.
• Voluntary data: any additional personal information you choose to share with 8xk — for example when submitting a complaint, taking part in a survey, or entering a promotion.

We also collect the following data automatically when you use the 8xk platform:

• Device and access data: your IP address, device type, operating system, browser type, and Bangladesh Standard Time (UTC+6) timestamps of your platform sessions, used for fraud detection and security monitoring.
• Cookies and similar tracking technologies: session cookies, persistent cookies, and local storage tokens used to maintain login sessions, remember preferences, and support platform functionality. See Section 6 for full details.
• Referral data: the source from which you accessed 8xk — such as a referring URL or a campaign link — used to measure marketing effectiveness.
• Aggregated analytics data: anonymised statistics about platform usage — for example, most-played games, peak session times, and device preferences. This data does not identify individual players.

How We Use Your Information

8xk uses the personal data we collect only for the specific purposes described below. We do not use your data for any purpose incompatible with this Policy without your prior consent:

• Account management: to create, verify, maintain, and if necessary close your 8xk account; to process deposits and withdrawals; to deliver important account notifications; and to enforce our Terms and Conditions.
• Identity and age verification: to confirm that you meet the minimum age requirement of 21 years, that your identity is genuine, and that payment methods used for transactions are registered in your name.
• Fraud prevention and security: to detect, investigate, and prevent fraud, money laundering, bonus abuse, multi-accounting, and other prohibited activities; and to protect the integrity of the 8xk platform.
• Responsible gaming: to monitor gaming activity for indicators of problem gambling; to apply responsible gaming tools at your request or where required for player protection; and to direct players to appropriate support resources.
• Customer support: to respond to enquiries, process complaints, resolve disputes, and provide technical assistance. Support communications may be recorded for quality assurance.
• Marketing and promotions: to send promotional offers, bonus notifications, and platform updates where you have opted in. You may withdraw marketing consent at any time by contacting 8xk support.
• Platform improvement: to analyse anonymised, aggregated usage data to improve the performance, reliability, and experience of the 8xk platform, and to develop new features and services.

Legal Basis for Processing

8xk processes your personal data under one or more of the following legal bases:

• Contractual necessity: processing required to perform the contract between 8xk and you — providing the services you registered to use, processing transactions, and maintaining your account.
• Legal obligation: 8xk is required by applicable law to collect and retain certain data — including KYC documentation, transaction records, and communication logs — for anti-money-laundering compliance and age-verification obligations.
• Legitimate interests: 8xk processes certain data on the basis of its legitimate business interests — including fraud detection, platform security monitoring, and responsible gaming monitoring — where those interests are not overridden by your fundamental rights.
• Consent: where 8xk relies on your consent as the legal basis for processing — for example, marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

Sharing Your Information

8xk does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose:

• Payment service providers: we share your payment reference data (e.g., bKash wallet number, Nagad number, bank account details) with payment processing partners solely to process deposits and withdrawals. These providers are contractually bound to use your data only for this purpose.
• Identity verification providers: we share KYC documentation with third-party identity verification providers to verify your identity and age. These providers are contractually prohibited from using your data for any other purpose.
• Law enforcement and regulatory authorities: we may disclose personal data to law enforcement agencies or government authorities where required by applicable law, court order, or where we have good-faith belief that disclosure is necessary to prevent criminal activity or harm.
• Business transfers: in the event of a merger, acquisition, or sale of 8xk's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any resulting change to this Policy.

8xk requires all third parties that receive your personal data to maintain appropriate security measures and to use it only for the purposes for which it was shared. We do not share your data with third-party advertisers or data brokers.

Cookies & Tracking Technologies

8xk uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse platform usage. The following types of cookies are in use:

• Essential cookies: required for the platform to function. These enable core features such as login session management, account authentication, deposit flow continuity, and security token validation. They cannot be disabled without impairing the platform.
• Functional cookies: used to remember your preferences and settings such as your preferred language and display options. These improve your experience but are not strictly required for the platform to operate.
• Analytics cookies: used to collect anonymised data about how players interact with 8xk — for example, which pages are most visited, how long sessions last, and which features are used — aggregated only, never identifying individual players.
• Security and fraud-detection tokens: short-lived session tokens and device fingerprint data used to detect and block automated abuse, fraudulent login attempts, and suspicious transaction patterns. These are necessary for platform integrity.

You may manage non-essential cookies through your browser settings. Disabling functional or analytics cookies may affect the display of certain features. Disabling essential or security cookies will prevent you from logging in or using the platform.

Data Security

8xk takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• SSL/TLS encryption in transit: all data transmitted between your device and 8xk is encrypted using SSL/TLS. You can verify SSL protection by the padlock icon in your browser address bar when visiting https://8xk.lat.
• Encryption at rest: sensitive personal data stored by 8xk — including KYC documents and financial records — is encrypted at rest using industry-standard encryption protocols on secure servers.
• Access controls: access to personal data within 8xk is restricted to authorised personnel on a need-to-know basis. All staff with access are trained in data protection and bound by confidentiality obligations.
• Continuous fraud monitoring: automated fraud detection and account security monitoring systems run continuously. Suspicious login attempts, unusual transaction patterns, and device anomalies trigger automatic alerts and, where appropriate, protective account actions.

No method of transmission over the internet is entirely secure. While 8xk applies commercially reasonable security measures, we cannot guarantee the absolute security of your personal data. If you believe your account has been compromised, please contact 8xk support immediately at [email protected].

Data Retention

8xk retains your personal data for as long as your account remains active and for such further period as is necessary to fulfil the purposes in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods: account registration data and KYC documentation are kept for a minimum of five (5) years after account closure; transaction records are kept for a minimum of five (5) years from the transaction date; customer support communication logs are kept for three (3) years; gaming data is retained for the duration of the account and two (2) years following closure.

When personal data is no longer required for any of these purposes, 8xk will securely delete or anonymise it in accordance with our data destruction procedures. Where immediate deletion is not possible — for example because data exists in backup systems — 8xk will isolate it from further active processing until deletion can be completed.

Your Data Rights

As a registered 8xk player, you have the following rights regarding your personal data. To exercise any of these rights, contact 8xk support at [email protected]. We will respond to all data rights requests within a reasonable timeframe and at no charge for the first request per calendar year.

Some rights are subject to limitations. For example, 8xk cannot delete data it is legally required to retain, such as KYC records and transaction logs. Where a request cannot be fulfilled in full, 8xk will explain the reason and fulfil it to the maximum extent possible.

Third-Party Services

The 8xk platform integrates with third-party services including payment processors (bKash, Nagad, Rocket, Upay, and bank partners), identity verification providers, game software providers (including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), and analytics tools. These third parties may process personal data on 8xk's behalf as data processors, subject to data processing agreements that restrict their use of your data to the agreed purposes only.

This Policy applies only to data processed by 8xk in connection with your use of the 8xk platform. 8xk is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use independently.

Children's Privacy

The 8xk platform is strictly intended for adults aged 21 and above. 8xk does not knowingly collect personal data from individuals under the age of 21. If 8xk discovers that personal data has been collected from a person under 21, that data will be deleted immediately, the associated account will be closed, and any funds held in that account will be handled in accordance with our Terms and Conditions.

Changes to This Policy

8xk reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the Last Updated date at the top of this page. Where changes significantly affect your rights or how we use your data, we will make reasonable efforts to notify registered players via their registered contact information before the change takes effect.

Your continued use of the 8xk platform after any update to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how 8xk protects your personal data.

Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a data protection concern, please contact the 8xk support team. We aim to respond to all data-related enquiries within 14 calendar days of receipt.

Email: [email protected]